Reservation Policy

ROOM ASSIGNMENT POLICY: We are unable to guarantee a specific room or floor, we do try to honor our guests’ request when at all possible.

CANCELLATION POLICY reservation and package.

If you cancel before the last 14 days of the arrival date, your deposit will be fully refundable. Among the last 14 days and 7 before the date of arrival, your deposit will be refundable by 50%. 6 days before date of arrival, your deposit will not be refundable.

Children over 10 years are taken as adults, and children under 10 are free in the room but do not include breakfast.

Once the dive scheduled is set, “no-show days” will be taken out of your package and won’t be refundable or used as a credit.

Payment Policies: We will require the 50% payment of your hotel reservation.
We process our payments via PayPal, and after you set your reservation will ask you to go to PayPal, otherwise we will send you the request for the payment to your email address.